Customer Experience Coordinator (per Diem) - Littleton, Co

Veterinary Emergency Group

Littleton, Colorado, United States
Competitive compensation; not specified; generous ...
On-site
2+ years customer service experience
Advanced computer program proficiency
Ability to work nights weekends holidays
The role focuses on defining the customer's experience through service, focus, and participation before, during, and after their time at VEG

Job Summary

  • The role focuses on defining the customer's experience through service, focus, and participation before, during, and after their time at VEG.
  • Employees are expected to greet every customer with warmth and urgency while routing urgent medical calls to doctors quickly.
  • VEG offers competitive compensation, flexible schedules, and a culture that values diverse perspectives and authentic self-expression.

Matching Summary

The role focuses on defining the customer's experience through service, focus, and participation before, during, and after their time at VEG.

Salary

Competitive compensation; Not specified; Generous employee referral program, scrubs, swag, food provided

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • Advanced computer program proficiency
  • Ability to work nights weekends holidays
  • Comfortable with noisy environments odors
  • Strong multitasking in high stakes chaos

Nice-to-have

  • Empathetic people-centric approach
  • Creative problem solving skills
  • High emotional intelligence awareness
  • Willingness to learn and grow
  • Humility and team collaboration

Key Requirements

  • 2+ years of customer service experience
  • Availability for rotating night weekend holiday shifts
  • Proficiency in practice management software

Work Rights

Not specified

Tailored Resume

Cover Letter