As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
You will deliver a seamless experience by responding to customers’ transactional banking needs, conducting financial health checks, and educating customers on digital banking solutions.
Engage in meaningful conversations to support customers’ broader banking needs, including Home Loans, Business Banking and Financial Advice, and problem-solve effectively.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Customer Service Passion
Respond to customer needs
Process financial transactions
Handle cash and ATM procedures
Follow bank processes and procedures
Risk management practices
Nice-to-have
Improve financial wellbeing
Collaborative culture
Holistic customer solutions
Entry-level banking career
Key Requirements
Entry-level position
Aboriginal &/or Torres Strait Islander people encouraged to apply