Dealer Concierge Specialist

Miller Knoll

West, MI, United States
On-site
Organizational support for dealers
Product and service knowledge
Issue resolution and problem solving
MillerKnoll is seeking a Dealer Concierge Specialist to provide exceptional organizational support and expertise to its distribution partners. The role involves collaborating across departments, educating dealers, and enhancing service delivery while embodying the company's commitment to sustainability and community impact

Job Summary

  • The Dealer Concierge Specialist provides best-in-class organizational support and knowledge, working directly with MillerKnoll distribution partners to help navigate and educate their daily general and inquiries.
  • This role brings critical expertise in key business areas and will help guide teammates on leading support, knowledge and networking expertise to uphold exceptional Concierge team service.
  • The ideal candidate will possess strong interpersonal skills, demonstrated expertise in creating and implementing alternative solutions, and the ability to effectively use and train on office automation technology.

Matching Summary

Match Score: 85

MillerKnoll is seeking a Dealer Concierge Specialist to provide exceptional organizational support and expertise to its distribution partners. The role involves collaborating across departments, educating dealers, and enhancing service delivery while embodying the company's commitment to sustainability and community impact.

Skills & Requirements

Must-have

  • Organizational support for dealers
  • Product and service knowledge
  • Issue resolution and problem solving
  • Dealer-as-customer correspondence
  • Leveraging technology platforms

Nice-to-have

  • Collaborative problem solving
  • Consultative positioning
  • Pro-active and resourceful
  • Team collaboration and independent work

Key Requirements

  • Minimum 5 years of related professional experience
  • Bachelor's Degree in Business, Marketing or related academic discipline preferred
  • Familiarity working in Salesforce preferred
  • Previous experience with 3D CAD software preferred

Work Rights

Not specified

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