Customer Service Specialist

SBDINC

Order and system management experience
Billing and cash management skills
Sales forecast analysis capabilities
This role involves collecting customer orders, negotiating delivery times, and maintaining system data across SBD and customer platforms

Job Summary

  • This role involves collecting customer orders, negotiating delivery times, and maintaining system data across SBD and customer platforms.
  • The position requires close cooperation with sales teams to drive forecasts, monitor demand fluctuations, and provide timely feedback on order issues.
  • Joining the Stanley Black & Decker team offers access to global career paths, a diverse culture, and state-of-the-art learning resources.

Matching Summary

This role involves collecting customer orders, negotiating delivery times, and maintaining system data across SBD and customer platforms.

Skills & Requirements

Must-have

  • Order and system management experience
  • Billing and cash management skills
  • Sales forecast analysis capabilities
  • Cross-departmental collaboration ability
  • Inventory fulfillment negotiation

Nice-to-have

  • Experience with Industry 4.0 initiatives
  • Willingness to visit customer premises
  • Strong problem-solving mindset
  • Collaborative team environment fit

Work Rights

Not specified

Tailored Resume

Cover Letter