Dispute Claims Specialist

204

Adelaide, South Australia, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Strong empathetic customer service focus
Excellent written and verbal communication skills
Exceptional organisational and time management skills
You will play a key role in supporting injured workers throughout the dispute resolution process while providing an empathetic customer experience

Job Summary

  • You will play a key role in supporting injured workers throughout the dispute resolution process while providing an empathetic customer experience.
  • The position offers flexibility to work from home once fully trained and includes access to a corporate wellbeing program with discounted health insurance.
  • EML fosters a learning culture that invests in employee development to ensure long-term career growth within a diverse and inclusive team.

Matching Summary

You will play a key role in supporting injured workers throughout the dispute resolution process while providing an empathetic customer experience.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Strong empathetic customer service focus
  • Excellent written and verbal communication skills
  • Exceptional organisational and time management skills

Nice-to-have

  • Background in mediation or personal injury industry
  • Sound analytical and problem-solving abilities
  • Proactive approach to challenges

Key Requirements

  • Background in customer service, mediation, or personal injury industry advantageous

Work Rights

Not specified

Tailored Resume

Cover Letter