Account Manager

AroFlo Pty Ltd

Miami, Queensland, Australia
B2b account management
Customer success role
Saas company experience
Act as a trusted advisor, ensuring clients get maximum value from solutions and identifying opportunities to deepen partnerships

Job Summary

  • Act as a trusted advisor, ensuring clients get maximum value from solutions and identifying opportunities to deepen partnerships.
  • Proactively manage customer accounts, serve as the primary point of contact, and identify/close expansion opportunities through a full sales cycle.
  • Conduct executive business reviews, act as customer advocate internally, and maintain accurate CRM records for forecasting and reporting.

Matching Summary

Act as a trusted advisor, ensuring clients get maximum value from solutions and identifying opportunities to deepen partnerships.

Skills & Requirements

Must-have

  • B2B Account Management
  • Customer Success role
  • SaaS company experience
  • CRM software proficiency
  • Salesforce experience a plus

Nice-to-have

  • Relationship builder
  • Tech savvy
  • Self-motivated
  • Growth minded
  • Customer centric

Key Requirements

  • Proven experience in B2B Account Management or Customer Success
  • Experience within a SaaS company
  • Track record of meeting renewal and expansion sales targets
  • Comfortable negotiating contracts and closing deals
  • Proficient with CRM software

Work Rights

Not specified

Tailored Resume

Cover Letter