Help protect over 5 million Australians, making a real difference in their lives during their most challenging times
Job Summary
Help protect over 5 million Australians, making a real difference in their lives during their most challenging times.
Lead up to 4-5 high-performing IP claims teams to deliver fair, timely and consistent outcomes aligned to policy, customer and regulatory expectations.
TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce.
Matching Summary
Help protect over 5 million Australians, making a real difference in their lives during their most challenging times.
Skills & Requirements
Must-have
Income Protection claims leadership
fair and timely outcomes
customer confidence and dignity
embedding strong judgement
data-driven performance improvement
Retail IP claims strategy
Nice-to-have
proactive and accountable
innovative ideas and technologies
well-being initiatives
championing equity, health, and sustainability
reconciliation action plan
Key Requirements
At least 5 years’ experience leading Income Protection claims teams
Strong technical expertise in Income Protection products
Proven people leadership capability
Well-developed analytical capability
Comprehensive knowledge of Life Insurance Code of Practice