Customer Solution Engineer - Major Projects

KONE

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Technical expertise to sales team
Understand customer needs
Transform needs into optimal solutions
** KONE is seeking a Customer Solutions Engineer for Major Projects to provide technical expertise in transforming customer requirements into optimal solutions. The ideal candidate will have extensive experience in the elevator business and be adept at collaborating with sales teams and managing specifications, costs, and compliance for non-standard tendering cases. **

Job Summary

  • A Customer Solutions Order Engineer provides technical expertise to the sales team and FL (front line) CSE, understands customer needs, and transforms these needs into optimal KONE solutions.
  • Focusing on non-standard tendering cases, the CSE Engineer, Solution is accountable for the customer's overall solution, including integrations, solutions, services, and products.
  • At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.

Matching Summary

Match Score: 75

** KONE is seeking a Customer Solutions Engineer for Major Projects to provide technical expertise in transforming customer requirements into optimal solutions. The ideal candidate will have extensive experience in the elevator business and be adept at collaborating with sales teams and managing specifications, costs, and compliance for non-standard tendering cases. **

Skills & Requirements

Must-have

  • technical expertise to sales team
  • understand customer needs
  • transform needs into optimal solutions
  • early engagement team
  • non-standard tendering cases
  • define specifications, costs, lead times
  • holistic understanding of customer segments
  • consider product and planning aspects

Nice-to-have

  • innovative and collaborative working culture
  • employee engagement
  • sharing of information and ideas
  • sustainability
  • ethical business practices
  • trust and respect each other
  • good performance is recognized
  • healthy and balanced life

Key Requirements

  • Bachelor’s degree in Engineering or relevant field
  • Several years’ experience in elevator business field operations
  • Minimum 5 years of relevant engineering experience
  • Excellent skills in understanding and translating customer needs
  • Understanding of new construction and building modernization processes

Work Rights

Not specified

Tailored Resume

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