$80,100.00 - $107,000.00; incentive program based ...
25% onsite
Independent roadside contractors management
Uphold contractual agreements
Analyze performance data
Provide field management support for an assigned territory of Independent Roadside Contractors within the Emergency Roadside (ERS) department
Job Summary
Provide field management support for an assigned territory of Independent Roadside Contractors within the Emergency Roadside (ERS) department.
Ensure consistent delivery of legendary service to all AAA members and customers through our Independent Contract Stations (ICS).
Remarkable benefits include health coverage, 401(K) with company match AND Pension, tuition assistance, and paid parental leave.
Matching Summary
Provide field management support for an assigned territory of Independent Roadside Contractors within the Emergency Roadside (ERS) department.
Salary
$80,100.00 - $107,000.00; Incentive program based upon performance; Health coverage, 401(K) with match AND Pension, Tuition assistance, PTO, Paid parental leave, Wellness programs, Employee discounts
Skills & Requirements
Must-have
Independent Roadside Contractors management
Uphold contractual agreements
Analyze performance data
Station facility and equipment inspection
Resolve member service issues
Monitor station coverage and response times
Nice-to-have
Legendary service delivery
Business proposals for operational changes
Collaborate with dispatch departments
Teamwork and diversity embrace
Key Requirements
4-year College Degree or equivalent experience
5-year sales and/or vendor management experience
Management of work teams experience
Developing recommendations and proposals
Successful negotiations and complaint resolution
Professional verbal and written communication skills