Security & Guest Services Supervisor

Denny Sanford PREMIER Center

Rochester, MN, US
Base: $40,000 - $45,000.00 annually; bonus/equity:...
2-3 years security or law enforcement experience
1-2 years supervisory or team lead role
Experience creating staff schedules and shift coverage
This role serves as the on-duty Security Event Lead, supervising Security Officers and Guest Services staff during evening events and large gatherings

Job Summary

  • This role serves as the on-duty Security Event Lead, supervising Security Officers and Guest Services staff during evening events and large gatherings.
  • The position requires maintaining a safe, secure, and welcoming environment aligned with Mayo Civic Center's guest service standards while enforcing departmental policies.
  • Candidates will receive a competitive salary between $40,000 and $45,000 annually along with medical, dental, vision, life insurance, paid vacation, and a 401k plan.

Matching Summary

This role serves as the on-duty Security Event Lead, supervising Security Officers and Guest Services staff during evening events and large gatherings.

Salary

Base: $40,000 - $45,000.00 Annually; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life, disability insurance, paid vacation, 401k plan

Skills & Requirements

Must-have

  • 2-3 years security or law enforcement experience
  • 1-2 years supervisory or team lead role
  • Experience creating staff schedules and shift coverage
  • Ability to write detailed incident reports
  • Proven ability to de-escalate conflict

Nice-to-have

  • Associate or bachelor's degree in related field
  • Experience in arena or convention center settings
  • Experience managing part-time event-based staff
  • Payroll and workforce management system experience
  • Collaborative team culture fit

Key Requirements

  • 2-3 years of security, public safety, or military experience
  • 1-2 years in a supervisory or team lead role
  • Experience writing incident reports and enforcing policies
  • Demonstrated ability to manage high-pressure situations

Work Rights

Not specified

Tailored Resume

Cover Letter