Customer Service Representative

Rivermist Pet Lodge

Brinklow, MD, United States
Base: $18.00ph doe; bonus/equity: tips; benefits: ...
On-site
Handling phones and customers
Greeting pet parents and pets
Managing check-ins and check-outs
Rivermist Pet Lodge is seeking a Customer Service Representative who is passionate about both pets and people. The ideal candidate will have strong communication skills, a customer service background, and the ability to manage a busy environment while providing top-notch care and support to pet families

Job Summary

  • Welcome pet parents and their furry VIPs like they just walked into a 5-star resort.
  • Answer phones with a smile in your voice and multi-tasking like a pro.
  • Handle cash, cards, and balance the end-of-day cash drawer like the organized rockstar you are.

Matching Summary

Match Score: 85

Rivermist Pet Lodge is seeking a Customer Service Representative who is passionate about both pets and people. The ideal candidate will have strong communication skills, a customer service background, and the ability to manage a busy environment while providing top-notch care and support to pet families.

Salary

Base: $18.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • greeting pet parents and pets
  • managing check-ins and check-outs
  • balancing end-of-day cash drawer
  • responding to complaints professionally

Nice-to-have

  • fluent in human and hound
  • making clients feel like VIP
  • love pets and people

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required

Work Rights

Not specified

Tailored Resume

Cover Letter