Senior Analyst Technical Customer Support

Beckman Coulter Life Sciences

Koto, Japan
Support service hotline calls
Lead customer escalations
Expert level hardware knowledge
At Beckman Coulter Life Sciences, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact

Job Summary

  • At Beckman Coulter Life Sciences, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
  • In this role, you will be responsible for supporting field personnel needing assistance, owning escalated customer issues and driving improvements to product through engineering sustainment efforts.
  • This position requires a maximum of 30% travel.

Matching Summary

At Beckman Coulter Life Sciences, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

Skills & Requirements

Must-have

  • Support service hotline calls
  • Lead customer escalations
  • Expert level hardware knowledge
  • Troubleshooting and analytical skills
  • English proficiency (TOEIC 730+)

Nice-to-have

  • Innovate for tangible impact
  • Culture of belonging
  • Continuous improvement
  • Partners in time
  • Biotechnology or medical devices experience

Key Requirements

  • Four-year university degree or higher
  • More than 5 years of experience
  • Regular driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter