Senior Client Support Specialist

Bmousbenefits

Base: $35,900.00 - $66,300.00; bonus/equity: not s...
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Professional service delivery
Insurance product knowledge
Client service request processing
** The Senior Client Support Specialist position at BMO Financial Group involves providing professional service related to insurance products, supporting administrative tasks, and collaborating with stakeholders. Candidates should have 2-3 years of relevant experience, with an emphasis on life insurance knowledge and strong communication skills. **

Job Summary

  • Provides accurate and professional service by telephone, written mail or e-mail, supporting administrative requirements for BMO Estate Insurance Advisory Services.
  • Answers inquiries about insurance products, resolves issues, and processes client service and administrative requests according to established procedures.
  • BMO offers a total compensation package that may include performance-based incentives, bonuses, health insurance, tuition reimbursement, and retirement savings plans.

Matching Summary

Match Score: 75

** The Senior Client Support Specialist position at BMO Financial Group involves providing professional service related to insurance products, supporting administrative tasks, and collaborating with stakeholders. Candidates should have 2-3 years of relevant experience, with an emphasis on life insurance knowledge and strong communication skills. **

Salary

Base: $35,900.00 - $66,300.00; Bonus/Equity: Not specified; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Professional service delivery
  • Insurance product knowledge
  • Client service request processing
  • Risk Management Framework application
  • Accurate client record maintenance

Nice-to-have

  • Expand business relationships
  • Recommend workflow improvements
  • Support change management activities
  • Integrate information from multiple sources

Key Requirements

  • 2-3 years relevant experience
  • Post-secondary degree desirable
  • In-depth life insurance knowledge an asset
  • Good verbal and written communication skills
  • Good organization skills
  • Good collaboration and team skills
  • Good analytical and problem-solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter