Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives
Job Summary
Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives.
An Advice Assistant listens and understands the kind of financial advice customers are seeking and supports the customer to initiate their advice journey with our amazing team of Financial Planners.
At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.
Matching Summary
Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives.
Skills & Requirements
Must-have
Customer engagement over phone
Financial advice journey support
MS Office Suite proficiency
Customer Relationship Management exposure
Nice-to-have
Customer focus
Can do attitude
Curious and continuously learning
Supportive and inclusive managers
Key Requirements
Previous contact centre experience
Client facing role experience
Financial services or life insurance experience
Insurance or financial services industry experience highly desirable