Operations Coordinator - Highrise.ai

Hut 8

Miami, FL, United States
On-site
Salesforce administration experience
Jira ticketing system management
Customer lifecycle framework building
This entry-level role offers the opportunity to build processes and define frameworks for a fast-moving AI infrastructure startup

Job Summary

  • This entry-level role offers the opportunity to build processes and define frameworks for a fast-moving AI infrastructure startup.
  • The position involves direct collaboration with the Director of Operations to manage customer success operations and business administration.
  • Hut 8 provides a benefits package including medical, dental, vision, life insurance, and paid time off for team members.

Matching Summary

This entry-level role offers the opportunity to build processes and define frameworks for a fast-moving AI infrastructure startup.

Skills & Requirements

Must-have

  • Salesforce administration experience
  • JIRA ticketing system management
  • Customer lifecycle framework building
  • Billing and invoicing calendar ownership
  • Contract term monitoring and renewal tracking

Nice-to-have

  • Curiosity about AI and GPU infrastructure
  • Adaptability in fast-paced startup environment
  • Proactive customer health monitoring skills
  • Willingness to work outside core hours
  • Experience building SOPs from scratch

Key Requirements

  • 1–3 years of professional experience
  • Strong organizational and detail-oriented mindset
  • Availability for non-standard working hours

Work Rights

Not specified

Tailored Resume

Cover Letter