Customer Success Manager

AUTODESK CONSTRUCTION CLOUD

Japan
Not specified; offers based on experience + locati...
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3+ years leadership in customer-facing organization
Business-level japanese and english proficiency
Deep understanding of recurring revenue business models
** Autodesk Construction Cloud is seeking a Customer Success Manager in Japan, focused on fostering long-term customer relationships and enhancing solution adoption. The ideal candidate should possess strong leadership skills and a customer-first mindset to ensure clients achieve their business goals through Autodesk's services. **

Job Summary

  • This role supports the long-term success of customers under Autodesk's Enterprise Business Agreement by maximizing their return on investment.
  • The position requires building strong relationships from end users to executives while acting as a trusted advisor through active listening.
  • Autodesk values a Customer First culture built on empathy and trust, seeking individuals who define customer success as their own.

Matching Summary

Match Score: 75

** Autodesk Construction Cloud is seeking a Customer Success Manager in Japan, focused on fostering long-term customer relationships and enhancing solution adoption. The ideal candidate should possess strong leadership skills and a customer-first mindset to ensure clients achieve their business goals through Autodesk's services. **

Salary

Not specified; Offers based on experience and location; Includes annual cash bonuses, commissions, stock grants, and benefits

Skills & Requirements

Must-have

  • 3+ years leadership in customer-facing organization
  • Business-level Japanese and English proficiency
  • Deep understanding of recurring revenue business models
  • Strong financial acumen and analytical thinking
  • Experience with strategic roadmap development

Nice-to-have

  • Interest in manufacturing, architecture, or engineering industries
  • Experience implementing technology for global enterprises
  • Understanding of SaaS customer management and value creation
  • Ability to influence CXOs and key stakeholders
  • Creative leadership that inspires teams

Key Requirements

  • 3+ years leadership experience in customer-facing roles
  • Business-level fluency in Japanese and English
  • Proven ability to drive solution adoption and ROI

Work Rights

Not specified

Tailored Resume

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