Not specified; offers based on experience + locati...
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3+ years leadership in customer-facing organization
Business-level japanese and english proficiency
Deep understanding of recurring revenue business models
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Autodesk Construction Cloud is seeking a Customer Success Manager in Japan, focused on fostering long-term customer relationships and enhancing solution adoption. The ideal candidate should possess strong leadership skills and a customer-first mindset to ensure clients achieve their business goals through Autodesk's services.
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Job Summary
This role supports the long-term success of customers under Autodesk's Enterprise Business Agreement by maximizing their return on investment.
The position requires building strong relationships from end users to executives while acting as a trusted advisor through active listening.
Autodesk values a Customer First culture built on empathy and trust, seeking individuals who define customer success as their own.
Matching Summary
Match Score: 75
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Autodesk Construction Cloud is seeking a Customer Success Manager in Japan, focused on fostering long-term customer relationships and enhancing solution adoption. The ideal candidate should possess strong leadership skills and a customer-first mindset to ensure clients achieve their business goals through Autodesk's services.
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Salary
Not specified; Offers based on experience and location; Includes annual cash bonuses, commissions, stock grants, and benefits
Skills & Requirements
Must-have
3+ years leadership in customer-facing organization
Business-level Japanese and English proficiency
Deep understanding of recurring revenue business models
Strong financial acumen and analytical thinking
Experience with strategic roadmap development
Nice-to-have
Interest in manufacturing, architecture, or engineering industries
Experience implementing technology for global enterprises
Understanding of SaaS customer management and value creation
Ability to influence CXOs and key stakeholders
Creative leadership that inspires teams
Key Requirements
3+ years leadership experience in customer-facing roles