Utilize internal tools like teams, outlook, calendly
Record intake call summaries and details
Lead intake processes via email and phone
This role offers an excellent opportunity to support a dynamic legal intake process while becoming an essential part of the client-facing experience at Job Duck
Job Summary
This role offers an excellent opportunity to support a dynamic legal intake process while becoming an essential part of the client-facing experience at Job Duck.
As the Intake Specialist, you will serve as the first point of contact for potential clients, guiding them through initial conversations with professionalism and empathy.
Each day brings meaningful interactions and the chance to make a direct impact on client service quality.
Matching Summary
This role offers an excellent opportunity to support a dynamic legal intake process while becoming an essential part of the client-facing experience at Job Duck.
Salary
1,142 to 1,220 USD
Skills & Requirements
Must-have
Utilize internal tools like Teams, Outlook, Calendly
Record intake call summaries and details
Lead intake processes via email and phone
Add new leads and call notes into Lead Docket
Maintain organized and timely communication
Nice-to-have
Culturally diverse and curious minds
Thrives in a structured environment
Communicates with warmth and empathy
Meaningful daily interactions
Key Requirements
1 year experience as an Intake Specialist
CRM proficiency
High level of accuracy and detail orientation
Excellent organizational and multitasking abilities
Ability to adapt quickly to new tools and processes