Chromatography Sales Solutions Support

Phenomenex

Bologna, Italy
On-site
Basic technical support
Product recommendations
Troubleshooting support
Phenomenex is seeking a Chromatography Sales Solutions Support professional based in Bologna, Italy. The role involves providing technical support for sales inquiries, collaborating with the technical support team, and engaging in lead generation initiatives

Job Summary

  • Respond to incoming inquiries by providing basic technical support, product recommendations, troubleshooting support, preparing quotes, and assisting with orders.
  • Collaborate with the Technical Support Team to provide solutions for separation science-related products and services while maintaining high customer satisfaction ratings.
  • Engage in lead generation initiatives to identify and cultivate Sales Qualified Leads (SQLs), supporting pipeline growth for the broader sales team.

Matching Summary

Match Score: 85

Phenomenex is seeking a Chromatography Sales Solutions Support professional based in Bologna, Italy. The role involves providing technical support for sales inquiries, collaborating with the technical support team, and engaging in lead generation initiatives.

Skills & Requirements

Must-have

  • Basic technical support
  • Product recommendations
  • Troubleshooting support
  • Preparing quotes
  • Assisting with orders
  • Customer-initiated inquiries
  • Lead generation initiatives

Nice-to-have

  • Culture of belonging
  • Continuous improvement
  • Cross-functional teamwork
  • Innovation for tangible impact

Key Requirements

  • Bachelor’s Degree in Life Science
  • Proficient English Knowledge
  • Experience with Microsoft Office
  • Database management experience
  • Ability to master new software
  • Strong organizational skills
  • Ability to multi-task

Work Rights

Not specified

Tailored Resume

Cover Letter