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Shift4 is seeking a Director of Enterprise Account Management to enhance relationships with complex enterprise merchants, focusing on customer success and strategic advisory roles. The ideal candidate will have extensive experience in FinTech and payments, particularly in e-commerce environments.
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Job Summary
Own the overall success, health, and retention of a portfolio of strategic enterprise merchants.
Build and maintain trusted, long-term relationships with executive, technical, and operational stakeholders.
Translate customer feedback into actionable insights for internal teams to influence product and service improvements.
Matching Summary
Match Score: 75
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Shift4 is seeking a Director of Enterprise Account Management to enhance relationships with complex enterprise merchants, focusing on customer success and strategic advisory roles. The ideal candidate will have extensive experience in FinTech and payments, particularly in e-commerce environments.
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