Project Engineer

Ascom AB

Morrisville, US
On-site
Sma upgrade program implementation
Jira ms project sharepoint usage
Hardware and software troubleshooting
This role leads project implementations for the SMA upgrade program while providing advanced technical services including maintenance and repair

Job Summary

  • This role leads project implementations for the SMA upgrade program while providing advanced technical services including maintenance and repair.
  • The engineer acts as a key liaison across departments to resolve complex issues and align on service delivery with customers.
  • Success in this position requires translating service objectives into high-quality execution that directly contributes to recurring revenue.

Matching Summary

This role leads project implementations for the SMA upgrade program while providing advanced technical services including maintenance and repair.

Skills & Requirements

Must-have

  • SMA upgrade program implementation
  • JIRA MS Project SharePoint usage
  • Hardware and software troubleshooting
  • Customer service delivery management
  • Technical documentation maintenance

Nice-to-have

  • Collaborative team work style
  • Continuous improvement mindset
  • Strong customer communication skills

Key Requirements

  • Bachelor's degree or equivalent experience
  • 3-5 years in Project Management or Service Operations
  • 1-2 years experience in ticketing systems
  • Certifications in Project Management or Customer Support preferred

Work Rights

Not specified

Tailored Resume

Cover Letter