Inbound Customer Service - Work From Home (mexico City Area)

Mvrcareers

Mexico City, , MX
Fully remote
Service inbound guest calls
Reservation rescheduling assistance
Effective listening and communication
Train in office with future work from home opportunities possible

Job Summary

  • Train in office with future work from home opportunities possible.
  • Service inbound guest calls with a high quality of service and clear communication solutions while maintaining a positive and upbeat tone.
  • Promote brand awareness and use sales techniques to maximize revenue while maintaining guest loyalty.

Matching Summary

Train in office with future work from home opportunities possible.

Skills & Requirements

Must-have

  • Service inbound guest calls
  • Reservation rescheduling assistance
  • Effective listening and communication
  • Follow company policies and procedures
  • Maintain confidentiality of information
  • Support team to reach common goals

Nice-to-have

  • Positive and upbeat tone
  • Sales and up-selling techniques
  • Develop positive working relationships
  • Handle sensitive issues with tact
  • Comply with quality assurance standards
  • Physical ability to lift up to 10 pounds

Key Requirements

  • High school diploma/G.E.D. equivalent
  • No related work experience required
  • No supervisory experience required

Work Rights

Not specified

Tailored Resume

Cover Letter