Customer Service Representative - Specialty Equipment

Crop Risk Services

Multiple Locations
Base: $20.00 - $23.00 ph; bonus/equity: not specif...
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Inbound and outbound call handling
Email customer service correspondence
Data entry with 40+ wpm typing speed
** Crop Risk Services is seeking a Customer Service Representative for their Specialty Equipment Division, offering a remote work opportunity. The ideal candidate should possess strong communication skills and at least three years of customer service experience, primarily in data entry and contact center roles. **

Job Summary

  • The Specialty Equipment division helps businesses stay operational by providing embedded insurance solutions that simplify equipment purchasing and financing.
  • This role involves managing inbound and outbound communications, processing insurance documents, and resolving customer inquiries to ensure satisfaction.
  • Full-time employees receive competitive benefits including medical, dental, vision coverage, wellness plans, parental leave, tuition reimbursement, paid time off, 401(k) with company match, and employee stock purchase plans.

Matching Summary

Match Score: 75

** Crop Risk Services is seeking a Customer Service Representative for their Specialty Equipment Division, offering a remote work opportunity. The ideal candidate should possess strong communication skills and at least three years of customer service experience, primarily in data entry and contact center roles. **

Salary

Base: $20.00 - $23.00 per hour; Bonus/Equity: Not specified; Benefits: Competitive benefits including medical, dental, vision, wellness, parental leave, tuition reimbursement, PTO, 401(k), stock purchase plan

Skills & Requirements

Must-have

  • Inbound and outbound call handling
  • Email customer service correspondence
  • Data entry with 40+ WPM typing speed
  • Remote work with home office setup
  • Customer inquiry resolution
  • Document processing and record updating

Nice-to-have

  • Team initiative participation
  • Process improvement feedback
  • Service excellence focus
  • Innovation and simplicity mindset

Key Requirements

  • High School Diploma or equivalent
  • Minimum 3 years customer service experience
  • Experience in contact center environment
  • Excellent written and verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter