Vendor Claims Governance & Compliance Analyst

AIG Australia

Vendor management and governance experience
Claims operations process knowledge
Kpi and sla performance monitoring
This role involves managing third-party vendors throughout their full lifecycle while establishing governance frameworks to ensure service quality and compliance

Job Summary

  • This role involves managing third-party vendors throughout their full lifecycle while establishing governance frameworks to ensure service quality and compliance.
  • The position requires defining and monitoring key performance indicators to drive continuous improvement initiatives within claims operations.
  • Candidates will collaborate with internal stakeholders to support transformation and automation initiatives related to vendor management.

Matching Summary

This role involves managing third-party vendors throughout their full lifecycle while establishing governance frameworks to ensure service quality and compliance.

Skills & Requirements

Must-have

  • Vendor management and governance experience
  • Claims operations process knowledge
  • KPI and SLA performance monitoring
  • Compliance and risk management practices
  • Data analysis and reporting skills

Nice-to-have

  • Experience in insurance or financial services
  • Familiarity with FNOL claims processes
  • Exposure to contract analysis and legal review
  • Process improvement initiative experience
  • Knowledge of claims systems and digital tools

Key Requirements

  • Bachelor's degree required
  • Advanced English skills required
  • Experience in claims operations preferred

Work Rights

Not specified

Tailored Resume

Cover Letter