Technical Support Engineer

Certify

Pune, India
On-site
Technical problem-solving skills
Experience with rest apis
Hands-on sql experience
CertifyOS is building the infrastructure for provider data products in healthcare

Job Summary

  • CertifyOS is building the infrastructure for provider data products in healthcare.
  • The Technical Support Engineer will bridge the gap between customers and engineering teams.
  • The company fosters a meritocratic environment where every voice is valued.

Matching Summary

CertifyOS is building the infrastructure for provider data products in healthcare.

Skills & Requirements

Must-have

  • Technical problem-solving skills
  • Experience with REST APIs
  • Hands-on SQL experience

Nice-to-have

  • Strong ownership mindset
  • Ability to work with ambiguity
  • Excellent communication skills

Key Requirements

  • 0-3 years of technical support experience
  • Experience with ticketing tools like Zendesk
  • Understanding of SLAs and incident management

Work Rights

Not specified

Tailored Resume

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