Transfer Agent - Roanoke - 5/4/26 Class (cut Off Date 4/17/26)
Encorepbc
Roanoke, Virginia, United States
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Outbound calling
Consumer identity verification
Microsoft office proficiency
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Encore Capital Group is seeking a Transfer Agent in Roanoke, Virginia, responsible for making outbound calls to verify consumer identities and efficiently transferring them to the appropriate agents. The ideal candidate should have at least one year of general office experience and possess strong communication and customer service skills.
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Job Summary
The Transfer Agent is responsible for making outbound dials, verifying the correct consumer and efficiently transferring the right party to the destination agent.
Encore Capital Group is committed to building a positive workplace culture and a best-in-class employee experience, offering competitive salaries, monthly incentives, and annual bonuses.
The company provides comprehensive healthcare plans, tuition assistance, paid time off for volunteering, and support for new families.
Matching Summary
Match Score: 75
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Encore Capital Group is seeking a Transfer Agent in Roanoke, Virginia, responsible for making outbound calls to verify consumer identities and efficiently transferring them to the appropriate agents. The ideal candidate should have at least one year of general office experience and possess strong communication and customer service skills.
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Skills & Requirements
Must-have
Outbound calling
Consumer identity verification
Microsoft Office proficiency
Team environment collaboration
Nice-to-have
Self-motivated and driven by incentives
Effective problem solving
Time management and organizational skills
Assertive communication
Key Requirements
High School Diploma
1+ year general office experience
Data Entry knowledge
Current authorization to work in the United States
Work Rights
Must have current authorization to work in the United States on a full-time basis