Transfer Agent - Roanoke - 5/4/26 Class (cut Off Date 4/17/26)

Encorepbc

Roanoke, Virginia, United States
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Outbound calling
Consumer identity verification
Microsoft office proficiency
** Encore Capital Group is seeking a Transfer Agent in Roanoke, Virginia, responsible for making outbound calls to verify consumer identities and efficiently transferring them to the appropriate agents. The ideal candidate should have at least one year of general office experience and possess strong communication and customer service skills. **

Job Summary

  • The Transfer Agent is responsible for making outbound dials, verifying the correct consumer and efficiently transferring the right party to the destination agent.
  • Encore Capital Group is committed to building a positive workplace culture and a best-in-class employee experience, offering competitive salaries, monthly incentives, and annual bonuses.
  • The company provides comprehensive healthcare plans, tuition assistance, paid time off for volunteering, and support for new families.

Matching Summary

Match Score: 75

** Encore Capital Group is seeking a Transfer Agent in Roanoke, Virginia, responsible for making outbound calls to verify consumer identities and efficiently transferring them to the appropriate agents. The ideal candidate should have at least one year of general office experience and possess strong communication and customer service skills. **

Skills & Requirements

Must-have

  • Outbound calling
  • Consumer identity verification
  • Microsoft Office proficiency
  • Team environment collaboration

Nice-to-have

  • Self-motivated and driven by incentives
  • Effective problem solving
  • Time management and organizational skills
  • Assertive communication

Key Requirements

  • High School Diploma
  • 1+ year general office experience
  • Data Entry knowledge
  • Current authorization to work in the United States

Work Rights

Must have current authorization to work in the United States on a full-time basis

Tailored Resume

Cover Letter