Not specified (assumed to be onsite or hybrid based on the nature of the role)
Tier 1 hr case resolution
Servicenow platform proficiency
English and french b2 language skills
Haleon is seeking a temporary People Services Specialist to provide Tier 1 HR support, resolving employee queries and contributing to continuous improvement initiatives. The ideal candidate should possess customer service experience, familiarity with HR processes, and proficiency in English and French
Job Summary
This role serves as the primary point of contact for employees, resolving Tier 1 HR cases with accuracy and efficiency.
The position requires fluency in both English and French at a B2 level to effectively communicate with diverse stakeholders.
Candidates will contribute to continuous improvement initiatives by maintaining documentation and participating in process optimization projects.
Matching Summary
Match Score: 75
Haleon is seeking a temporary People Services Specialist to provide Tier 1 HR support, resolving employee queries and contributing to continuous improvement initiatives. The ideal candidate should possess customer service experience, familiarity with HR processes, and proficiency in English and French.
Skills & Requirements
Must-have
Tier 1 HR case resolution
ServiceNow platform proficiency
English and French B2 language skills
Employee data management processes
Workday system knowledge
Nice-to-have
Continuous improvement methodologies
Training content development
Peer review participation
Process automation initiatives
Agile performance-focused culture
Key Requirements
High School Diploma required; University degree preferred