Coordinate reception, concierge, and reservation teams
Ensure guest satisfaction from check-in to check-out
Manage team schedules and absences
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Sofitel Sydney Wentworth is seeking a Front Office Manager for their new luxury hotel in Bordeaux, France. The role involves overseeing front office operations, ensuring exceptional guest experiences, and leading a team in a vibrant, customer-focused environment.
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Job Summary
Join the opening team of a unique 5* Luxury Lifestyle Hotel, Mondrian Bordeaux les Carmes, designed by Philippe Starck.
As Front Office Manager, you will coordinate Reception, Concierge, and Reservation teams, ensuring guest satisfaction and exceeding expectations.
We are looking for a dynamic, client-focused individual who can foster a positive team environment and deliver unforgettable experiences.
Matching Summary
Match Score: 75
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Sofitel Sydney Wentworth is seeking a Front Office Manager for their new luxury hotel in Bordeaux, France. The role involves overseeing front office operations, ensuring exceptional guest experiences, and leading a team in a vibrant, customer-focused environment.
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Skills & Requirements
Must-have
Coordinate Reception, Concierge, and Reservation teams
Ensure guest satisfaction from check-in to check-out
Manage team schedules and absences
Handle guest dissatisfaction effectively
Promote a collaborative work environment
Nice-to-have
Authentic, honest, and sincere communication
Dynamic, fun, and optimistic attitude
Reliable, responsible, and committed to actions
Original, avant-garde, and open-minded thinking
Attentive, detail-oriented, and client-focused
Key Requirements
Perfect French and English proficiency
Ideally, proficiency in a third language
Awareness of behavioral impact on teams and environment