Body Shop Customer Service Rep

Lithiarenovw

Unknown
Base: $16.00-$20.00 ph; bonus/equity: not specifie...
Customer complaint resolution
Customer inquiry response
Professional customer communication
Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR, who thrives on providing an excellent customer experience

Job Summary

  • Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR, who thrives on providing an excellent customer experience.
  • Our target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
  • Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/

Matching Summary

Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR, who thrives on providing an excellent customer experience.

Salary

Base: $16.00-$20.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Customer complaint resolution
  • Customer inquiry response
  • Professional customer communication
  • Record keeping of customer interactions
  • Computer proficiency

Nice-to-have

  • Problem-solving skills
  • Empathetic attitude
  • Calm under stress
  • Multi-channel communication

Key Requirements

  • At least 18 years of age
  • Valid license in state of residence
  • Experience working with customer support
  • High School graduate or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter