Gestionnaire Qualité Senior, Service Client​ /senior Quality Manager, Customer Service

RTX (Raytheon)

Saint Hubert, Quebec, Canada
Leadership in quality management
Experience in customer service
Strong analytical skills
You will lead a team of quality specialists and exercise influential leadership over P&WC Customer Service sites quality managers

Job Summary

  • You will lead a team of quality specialists and exercise influential leadership over P&WC Customer Service sites quality managers.
  • This role involves identifying strategic initiatives to improve quality and velocity in customer service.
  • Pratt & Whitney Canada offers a pension plan, group insurance, and opportunities for career advancement.

Matching Summary

You will lead a team of quality specialists and exercise influential leadership over P&WC Customer Service sites quality managers.

Skills & Requirements

Must-have

  • Leadership in quality management
  • Experience in customer service
  • Strong analytical skills

Nice-to-have

  • Ability to work in fast-paced environment
  • Knowledge of aerospace engines
  • Team collaboration skills

Key Requirements

  • Bachelor’s degree with 6 to 10 years of experience
  • Master’s degree with 4 to 7 years of experience
  • Very good knowledge of English

Work Rights

Not specified

Tailored Resume

Cover Letter