Product Services Consultant

Caterpillar Inc.

Peoria, IL, USA
Base: $97,530.00 - $146,290.00; bonus/equity: ince...
Onsite
Technical product support
Dealer network support
Mechanical aptitude
As a Product Service Consultant for Medium Tractor Products, you will work with our dealer network to answer technical questions and monitor the overall performance of assigned products

Job Summary

  • As a Product Service Consultant for Medium Tractor Products, you will work with our dealer network to answer technical questions and monitor the overall performance of assigned products.
  • You will connect our internal engineering teams to real-time questions from the field to keep our machines running and meet our customers’ needs.
  • Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience.

Matching Summary

As a Product Service Consultant for Medium Tractor Products, you will work with our dealer network to answer technical questions and monitor the overall performance of assigned products.

Salary

Base: $97,530.00 - $146,290.00; Bonus/Equity: Incentive bonus; Benefits: Medical, dental, and vision benefits, Paid time off plan, 401(k) savings plans, Health Savings Account, Flexible Spending Accounts, Health Lifestyle Programs, Employee Assistance Program, Voluntary Benefits and Employee Discounts, Career Development, Disability benefits, Life Insurance, Parental leave, Adoption benefits, Tuition Reimbursement

Skills & Requirements

Must-have

  • technical product support
  • dealer network support
  • mechanical aptitude
  • analytical thinking
  • AI toolsets usage

Nice-to-have

  • customer focus
  • effective communications
  • relationship management
  • project management skills
  • hands-on experience

Key Requirements

  • Bachelor’s degree
  • Visa Sponsorship is not available
  • Requires working onsite five days a week

Work Rights

Not specified

Tailored Resume

Cover Letter