Customer Service Representative Leadership

AmeriVet

Base: $22-$25ph; bonus: up to $2,500 sign-on bonus...
2+ years veterinary reception experience
Leadership and team mentoring skills
Veterinary software proficiency (cornerstone/ezy vet)
The role involves leading and mentoring the reception team to ensure smooth daily operations in a fast-paced veterinary hospital

Job Summary

  • The role involves leading and mentoring the reception team to ensure smooth daily operations in a fast-paced veterinary hospital.
  • Candidates will be responsible for managing appointment scheduling, client billing, and handling escalated concerns with empathy.
  • The company offers competitive pay, health benefits, paid time off, and opportunities for professional development and career growth.

Matching Summary

The role involves leading and mentoring the reception team to ensure smooth daily operations in a fast-paced veterinary hospital.

Salary

Base: $22-$25/hr; Bonus: Up to $2,500 sign-on bonus; Benefits: Health, dental, vision, 401(k), PTO

Skills & Requirements

Must-have

  • 2+ years veterinary reception experience
  • Leadership and team mentoring skills
  • Veterinary software proficiency (Cornerstone/Ezy Vet)
  • High-volume appointment scheduling management
  • Client billing and payment processing

Nice-to-have

  • Compassionate approach to emotional situations
  • Experience with emergency patient flow
  • Strong verbal and written communication
  • Ability to coordinate between doctors and technicians
  • Commitment to professional growth

Key Requirements

  • 2+ years of veterinary reception or customer service experience
  • Demonstrated leadership and team support abilities
  • Knowledge of veterinary terminology and services

Work Rights

Not specified

Tailored Resume

Cover Letter