Not specified; not specified; medical, dental, vis...
Not specified (assumed to be hybrid or onsite based on typical roles in customer care)
Resolve customer inquiries and escalations
Experience with salesforce and acp systems
Calculate discounts, prorations, and percentages
Cable One is seeking a Customer Care Specialist I to provide consultative sales and service support to business customers. The role involves resolving inquiries, upselling products, and ensuring a seamless customer experience while working in an inclusive and rewarding environment
Job Summary
The role serves as a consultative sales and service expert for business customers, resolving inquiries while proactively identifying upsell opportunities.
Employees will leverage systems like Salesforce and ACP to track interactions and collaborate with cross-functional teams to deliver integrated solutions.
The company offers an excellent benefits package including medical, dental, vision, life insurance, and a 401(k) with a 100% company match starting immediately.
Matching Summary
Match Score: 85
Cable One is seeking a Customer Care Specialist I to provide consultative sales and service support to business customers. The role involves resolving inquiries, upselling products, and ensuring a seamless customer experience while working in an inclusive and rewarding environment.
Salary
Not specified; Not specified; Medical, dental, vision, life insurance, PTO, 401(k) match up to 5%