Base: $23.75 - $30.85; bonus/equity: not specified...
Manage front counter operations
Supervise permit technicians
High quality customer service
Responsible for managing the day-to-day activities of the front counter including Permit Technicians, departmental support, and administrative functions
Job Summary
Responsible for managing the day-to-day activities of the front counter including Permit Technicians, departmental support, and administrative functions.
Provide and manage a customer service-oriented work environment and diffuse conflicts.
Develop Permit Technician Operational Standard Operating Procedure (SOP) and train staff accordingly.
Matching Summary
Responsible for managing the day-to-day activities of the front counter including Permit Technicians, departmental support, and administrative functions.
Salary
Base: $23.75 - $30.85; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Manage front counter operations
Supervise Permit Technicians
High quality customer service
Analyze business processes
Develop Standard Operating Procedures
Nice-to-have
Community outreach and education
Relationship building with contractors
Adaptable to various environments
Independent and team work
Key Requirements
Associate Degree or equivalent coursework
5 years related experience
Valid Class C Texas driver's license
ICC Permit Technician in 6 months
ICC Zoning Inspector in 12 months
ICC International Property Maintenance in 18 months