Customer Support Reps - Ai Training - Seattle, Us

Prolificacademicltd

Remote, US
Up to $30 ph; flexible hours; pyid tasks ranging f...
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Years of high-volume customer support experience
Exceptional written english communication skills
Ability to de-escalate complex situations
** Prolific is seeking Customer Support Representatives for remote positions focused on AI training and evaluation. The ideal candidates should have experience in customer support roles, strong communication skills, and problem-solving abilities, with the opportunity to earn competitive pay while working from home. **

Job Summary

  • Prolific is building the biggest pool of quality human data in the world to train cutting-edge AI models.
  • Participants will evaluate AI chatbot responses for accuracy, brand voice consistency, and helpfulness scores.
  • Researchers pay up to $30 per hour for tasks requiring one hour of uninterrupted work.

Matching Summary

Match Score: 75

** Prolific is seeking Customer Support Representatives for remote positions focused on AI training and evaluation. The ideal candidates should have experience in customer support roles, strong communication skills, and problem-solving abilities, with the opportunity to earn competitive pay while working from home. **

Salary

Up to $30 per hour; Flexible hours; Paid tasks ranging from short to one hour

Skills & Requirements

Must-have

  • Years of high-volume customer support experience
  • Exceptional written English communication skills
  • Ability to de-escalate complex situations
  • High typing speed and multi-source navigation
  • Proficiency with Zendesk or Salesforce Service Cloud

Nice-to-have

  • Multilingual capabilities for translation evaluation
  • Experience with Slack or Microsoft Teams
  • Familiarity with Confluence or Notion documentation
  • Sharp eye for logic and tone errors
  • Background in technical troubleshooting

Key Requirements

  • Professional experience in customer support or client success
  • PayPal account required for payment receipt

Work Rights

Not specified

Tailored Resume

Cover Letter