Technical Support

Elgin State Bank

Melbourne, Australia
Fully remote
Second-level technical support
Troubleshooting complex issues
Strong technical knowledge of hardware and software
As part of our diverse team based in Melbourne, you will help make a positive impact on someone’s life every day

Job Summary

  • As part of our diverse team based in Melbourne, you will help make a positive impact on someone’s life every day.
  • You’ll balance multiple competing priorities while maintaining a focus on service quality and responsiveness.
  • We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

Matching Summary

As part of our diverse team based in Melbourne, you will help make a positive impact on someone’s life every day.

Skills & Requirements

Must-have

  • Second-level technical support
  • Troubleshooting complex issues
  • Strong technical knowledge of hardware and software

Nice-to-have

  • Excellent communication skills
  • Customer service orientation
  • Collaborative team culture

Key Requirements

  • Minimum 3 years’ experience in IT support
  • Full Australian working rights
  • ITIL v4 certification essential

Work Rights

Not specified

Tailored Resume

Cover Letter