Senior Customer Service Executive (Freight forwarding)

LINK2 MANPOWER PTE. LTD.

Jurong, Singapore
**
Sea freight shipment management
Import export customs clearance
Shipping document accuracy
** LINK2 MANPOWER PTE. LTD. is seeking a Senior Customer Service Executive in Jurong, Singapore, to manage freight forwarding operations and ensure high service standards. The ideal candidate should have experience in freight forwarding and be customer-focused, with strong communication skills. **

Job Summary

  • This role serves as the primary point of contact for customers managing end-to-end sea freight shipments and enquiries.
  • The position requires coordinating import, export, and cross-trade shipments while ensuring full compliance with regulatory requirements.
  • Candidates will have the opportunity to drive impactful process improvements within a collaborative and growth-oriented working environment.

Matching Summary

Match Score: 75

** LINK2 MANPOWER PTE. LTD. is seeking a Senior Customer Service Executive in Jurong, Singapore, to manage freight forwarding operations and ensure high service standards. The ideal candidate should have experience in freight forwarding and be customer-focused, with strong communication skills. **

Skills & Requirements

Must-have

  • Sea freight shipment management
  • Import export customs clearance
  • Shipping document accuracy
  • Freight forwarding processes
  • Incoterms knowledge

Nice-to-have

  • Process improvement initiatives
  • Cross-functional collaboration
  • Proactive problem solving
  • Customer focused attitude
  • Freight Management System experience

Key Requirements

  • Minimum 2 years freight forwarding experience
  • GCE O Level or Diploma in Logistics
  • Strong knowledge of shipping documentation

Work Rights

Not specified

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