Cluster Reservations Agent

Four Seasons Hotels Ltd

Tokyo, Japan
Competitive salary, wages, + a comprehensive benef...
Handle reservation inquiry accurately
Phone call and email handling
Maintain reservation standard
Four Seasons is powered by our people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences

Job Summary

  • Four Seasons is powered by our people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.
  • The role involves handling reservation inquiries accurately via phone and email, managing daily operations, and ensuring adherence to reservation standards.
  • The company offers a competitive salary, comprehensive benefits, excellent training, complimentary accommodation, and discounts on F&B outlets.

Matching Summary

Four Seasons is powered by our people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.

Salary

Competitive Salary, wages, and a comprehensive benefits package; Not specified; Complimentary Accommodation at other Four Seasons Hotels and Resort, 50%F&B outlet discount for other Four Seasons Hotel in Japan, Complimentary Employee Meals, Social insurance, Define contribution benefit, Yearly health checks up

Skills & Requirements

Must-have

  • Handle reservation inquiry accurately
  • Phone call and email handling
  • Maintain reservation standard
  • Handle and maintain accurate records

Nice-to-have

  • Harmonious and professional relationship
  • Genuine heart and luxury
  • Create amazing experiences
  • High level of integrity and professionalism

Key Requirements

  • High School education or equivalent
  • One to two years experience
  • Related position experience

Work Rights

Not specified

Tailored Resume

Cover Letter