Not specified (assumed on-site due to the nature of the role)
Ultra-luxury hotel management experience
Guest services and reservations management
Budget and occupancy forecasting skills
Aman Group is seeking a Front Office Manager for its luxury property, Aman Sveti Stefan, in Montenegro. The role involves overseeing front desk operations and ensuring exceptional guest experiences, requiring a strong background in hospitality management and leadership
Job Summary
The Front Office Manager is responsible for overseeing all front desk, concierge, and guest relations operations at the ultra-luxury Aman Sveti Stefan.
This role requires developing systems to track guest satisfaction and fostering a harmonious environment with high empathy and respect for staff.
Candidates must have a minimum of 4 years of experience managing departments in ultra-luxury hotels and possess proficiency in English and Spanish.
Matching Summary
Match Score: 85
Aman Group is seeking a Front Office Manager for its luxury property, Aman Sveti Stefan, in Montenegro. The role involves overseeing front desk operations and ensuring exceptional guest experiences, requiring a strong background in hospitality management and leadership.
Skills & Requirements
Must-have
Ultra-luxury hotel management experience
Guest services and reservations management
Budget and occupancy forecasting skills
Safety and fire regulation compliance
Team training and performance accountability
Nice-to-have
High empathy and resilience leadership
Inclusion and diversity focus
Open communication culture building
Conflict resolution expertise
Cross-departmental synergy development
Key Requirements
Bachelor's degree in Business Administration or Hospitality Management
Minimum 4 years prior experience in the position
Experience managing department in ultra-luxury hotels
Proficiency in spoken and written English and Spanish