Business Analyst - Service Delivery Optimization

Leidos

Remote
Jira-based agile scrum environment
Strong experience writing user stories
Experience supporting automation initiatives
The role focuses on improving Service Level Requirement performance processes and operationalizing AI capabilities

Job Summary

  • The role focuses on improving Service Level Requirement performance processes and operationalizing AI capabilities.
  • The Business Analyst will translate operational friction into structured requirements and documentation.
  • This position is embedded within a cross-functional Agile team and emphasizes execution and improvement.

Matching Summary

The role focuses on improving Service Level Requirement performance processes and operationalizing AI capabilities.

Skills & Requirements

Must-have

  • Jira-based Agile Scrum environment
  • Strong experience writing user stories
  • Experience supporting automation initiatives

Nice-to-have

  • Experience with AI-enabled tools
  • Familiarity with SLR or SLA models
  • Strong written communication skills

Key Requirements

  • Bachelor's degree with 8-12 years experience
  • Experience working within Agile Scrum environments
  • Experience documenting business processes

Work Rights

Not specified

Tailored Resume

Cover Letter