Supervisor, Box Office (part-time)

City of Ottawa

Ottawa, ON, Canada
Base: $21.859 - $25.770 ph; bonus/equity: not spec...
On-site
Customer service experience in cultural setting
Cash management and process systems knowledge
Leadership and team supervision abilities
The role involves supervising day-to-day activities in guest services while ensuring theatre policies and procedures are maintained

Job Summary

  • The role involves supervising day-to-day activities in guest services while ensuring theatre policies and procedures are maintained.
  • Candidates will provide support in cash management, clerical tasks, and act as the first contact for problem resolution with patrons and staff.
  • This position requires monitoring, training, and guiding Customer Service Attendants to deliver excellent quality service to customers and clients.

Matching Summary

The role involves supervising day-to-day activities in guest services while ensuring theatre policies and procedures are maintained.

Salary

Base: $21.859 - $25.770 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service experience in cultural setting
  • Cash management and process systems knowledge
  • Leadership and team supervision abilities

Nice-to-have

  • Excellent organizational skills for multi-tasking
  • Strong decision-making and judgment capabilities
  • Flexibility to work various shifts including weekends

Key Requirements

  • Completion of Grade 12 education
  • Minimum 1 year customer service experience in cultural setting
  • Current Standard First Aid, CPR, and/or AED certificates
  • AODA Customer Service/IASR Training certification
  • Police Record Check (Level 2)

Work Rights

Not specified

Tailored Resume

Cover Letter