Hardware Fleet Operations Specialist

Sony Interactive Entertainment

Aliso Viejo, CA, United States
**
2-3 years linux system experience
Terminal-based troubleshooting skills
Runbook documentation maintenance
** Sony Interactive Entertainment is seeking a Hardware Fleet Operations Specialist for a 12-month contract role based in Aliso Viejo, CA. The position involves troubleshooting Linux-based systems, managing hardware lifecycle, and developing automation solutions to support operational efficiency. **

Job Summary

  • The Hardware Fleet Operations team is a critical component enabling the global operation of cloud gaming services at scale.
  • This role involves responding to operational support requests in a 24/5 environment while meeting strict service level agreements.
  • Candidates will partner with engineering groups to transition operational support work and improve documentation through real-world findings.

Matching Summary

Match Score: 75

** Sony Interactive Entertainment is seeking a Hardware Fleet Operations Specialist for a 12-month contract role based in Aliso Viejo, CA. The position involves troubleshooting Linux-based systems, managing hardware lifecycle, and developing automation solutions to support operational efficiency. **

Skills & Requirements

Must-have

  • 2-3 years Linux system experience
  • Terminal-based troubleshooting skills
  • Runbook documentation maintenance
  • Ticketing system usage (Jira/ServiceNow)
  • Cross-functional team collaboration

Nice-to-have

  • Lightweight script development
  • Basic automation capabilities
  • Network+ level networking knowledge
  • Strong written communication skills
  • Passion for innovation and play

Key Requirements

  • 2-3 years hands-on Linux support experience
  • Prior technical support or IT service delivery role
  • Contract / Contingent Worker status required

Work Rights

Not specified

Tailored Resume

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