Export Customer Service Officer

WECRUIT PTE. LTD.

Singapore, Singapore
Maintain direct communication with customers
Verify export document compliance
Process export customs permits
The role requires maintaining direct communication with customers while ensuring flight details are provided within specified timeframes

Job Summary

  • The role requires maintaining direct communication with customers while ensuring flight details are provided within specified timeframes.
  • Candidates must verify export document compliance and apply the correct export permits when processing work orders.
  • The position involves continuously monitoring onboard status and notifying customers of any discrepancies or irregularities.

Matching Summary

Match Score: 75

The role requires maintaining direct communication with customers while ensuring flight details are provided within specified timeframes.

Skills & Requirements

Must-have

  • Maintain direct communication with customers
  • Verify export document compliance
  • Process export customs permits
  • Monitor onboard shipment status
  • Apply correct airfreight rates

Nice-to-have

  • Foster effective cross-departmental communication
  • Provide exceptional friendly service
  • Respond to calls promptly

Key Requirements

  • Experience in export customs processing
  • Knowledge of airfreight rate application
  • Ability to coordinate with Operations and Warehouse teams

Work Rights

Not specified

Tailored Resume

Cover Letter