Home Care Intake Coordinator

Mercy Health

Hughesdale, Victoria, Australia
Base: $43 ph; bonus/equity: not specified; benefit...
Knowledge of support at home programs
Knowledge of home care package programs
Valid driver's licence
You will play a vital role in helping individuals access the care they need

Job Summary

  • You will play a vital role in helping individuals access the care they need.
  • This position blends customer service, sales, and coordination skills to ensure a seamless intake process for our home care services.
  • Mercy Health is proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

Matching Summary

You will play a vital role in helping individuals access the care they need.

Salary

Base: $43 per hour; Bonus/Equity: Not specified; Benefits: salary packaging benefits

Skills & Requirements

Must-have

  • Knowledge of Support at Home programs
  • Knowledge of Home Care Package programs
  • Valid driver's licence
  • Proficiency in Microsoft Office
  • Proficiency in Client Management Systems
  • Respond to client enquiries
  • Complete administrative tasks

Nice-to-have

  • Resilient and compassionate
  • Solutions-focused approach
  • Cultivate warm relationships
  • Unstoppable drive to win business
  • Person-centred care planning

Key Requirements

  • Support at Home knowledge essential
  • Home Care Package knowledge essential
  • Valid driver's licence essential
  • Proficiency in Dynamics CRM
  • Proficiency in The Lookout Way
  • Proficiency in My Aged Care Portal

Work Rights

Not specified

Tailored Resume

Cover Letter