Operations Manager, City Ops

Sonder

Not specified; not specified; competitive compensa...
Fully remote
Minimum 5 years hospitality operations experience
Minimum 3 years management experience
Experience with early or mid-stage startups
The Operations Manager is responsible for owning day-to-day operations throughout the market to ensure guests have the best experience possible

Job Summary

  • The Operations Manager is responsible for owning day-to-day operations throughout the market to ensure guests have the best experience possible.
  • You will develop relationships with housekeeping companies and other vendors while managing a team of hourly hospitality staff to meet brand standards.
  • Sonder offers attractive employee travel perks, health and lifestyle benefits, and opportunities for extraordinary personal and professional growth.

Matching Summary

The Operations Manager is responsible for owning day-to-day operations throughout the market to ensure guests have the best experience possible.

Salary

Not specified; Not specified; Competitive compensation; Medical, dental and vision insurance; Flexible vacation; Wellness and volunteering days; Annual free credits and discounts

Skills & Requirements

Must-have

  • Minimum 5 years hospitality operations experience
  • Minimum 3 years management experience
  • Experience with early or mid-stage startups
  • Project management in industry or consulting
  • Ability to handle ambiguity without defined systems
  • RFPs contract negotiation and external partner management
  • Hiring training coaching and managing hourly employees

Nice-to-have

  • Creative thinker challenging assumptions
  • Proficiency with Google applications
  • Slack Asana and project management software experience
  • Willingness to embrace new technology
  • Culture of hospitality everywhere mindset

Key Requirements

  • Minimum 5 years professional experience in hospitality operations
  • Minimum 3 years management experience
  • Past experience with early- or mid-stage startups
  • Project management experience either in industry or in hospitality consulting

Work Rights

Not specified

Tailored Resume

Cover Letter