Customer Banking Specialist - Town Hall

CommBank

Proven experience in financial services or retail
Excellent communication skills
Ability to articulate financial terms clearly
As the public face of CommBank, you will deliver a seamless banking experience to over 10 million customers

Job Summary

  • As the public face of CommBank, you will deliver a seamless banking experience to over 10 million customers.
  • You will have in-depth conversations with customers to support their overall banking needs including Home Loans and Business Banking.
  • The role involves completing Financial Health Checks to assess customer needs and identify changes while championing a risk-adverse culture.

Matching Summary

As the public face of CommBank, you will deliver a seamless banking experience to over 10 million customers.

Skills & Requirements

Must-have

  • Proven experience in Financial Services or Retail
  • Excellent communication skills
  • Ability to articulate financial terms clearly
  • Problem-solving in a busy retail environment

Nice-to-have

  • Genuine interest in building a career with CommBank
  • Interest in improving customer financial wellbeing
  • Holistic approach to customer solutions

Key Requirements

  • Experience delivering exceptional Customer Service
  • Ability to work predetermined full-time rosters (38 hours per week)
  • Integrity and ability to place the customer at the centre of everything

Work Rights

Not specified

Tailored Resume

Cover Letter