Field Service Engineer I - Charlotte, Nc

Olympus Corporation of the Americas

Charlotte, North Carolina, US
Base: $25.45 - $34.36 / hour; bonus/equity: potent...
On-site
Customer satisfaction and service
Product installations and troubleshooting
Technical support for medical equipment
The Field Service Engineer (FSE) services and maintains all product lines for Olympus America medical products, providing expert level technical support to assigned equipment

Job Summary

  • The Field Service Engineer (FSE) services and maintains all product lines for Olympus America medical products, providing expert level technical support to assigned equipment.
  • Key responsibilities include establishing and maintaining high customer satisfaction, performing installations, troubleshooting, training customers, and providing feedback on product performance.
  • Olympus offers a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture, including competitive salaries, comprehensive benefits, and paid time off.

Matching Summary

The Field Service Engineer (FSE) services and maintains all product lines for Olympus America medical products, providing expert level technical support to assigned equipment.

Salary

Base: $25.45 - $34.36 / hour; Bonus/Equity: potential for annual bonus; Benefits: Comprehensive medical, dental, vision, 401(k) with match, PTO, Paid Parental Leave, Holidays

Skills & Requirements

Must-have

  • Customer satisfaction and service
  • Product installations and troubleshooting
  • Technical support for medical equipment
  • Field service and customer interaction
  • Independent work and problem-solving

Nice-to-have

  • Positive working environment
  • Holistic employee experience
  • Work-life integrated culture
  • Employee centric mindset

Key Requirements

  • Associate degree or 4+ years equivalent experience
  • 1-3 years Field Service Engineer experience
  • Valid U.S. Driver’s License
  • Ability to travel overnight (>40%)
  • Ability to work flexible hours

Work Rights

Not specified

Tailored Resume

Cover Letter