Customer Experience Associate - Quebec City And Surrounding Areas - Inviting Applicants Who Identify As First Nation (status And Non-status) Inuit, And Métis (future Opportunities)

TD

Québec City, Quebec, Canada
Base: $22.00 - $28.33 cad; bonus/equity: not speci...
Process financial transactions accurately
Understand and determine customer needs
Recommend banking solutions
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand customer needs to recommend solutions, respond to and resolve customer concerns, and achieve assigned goals by promoting banking solutions.
  • TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a total rewards package including base salary, variable compensation, and health and well-being benefits.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: $22.00 - $28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Understand and determine customer needs
  • Recommend banking solutions
  • Deliver quality customer experiences
  • Work in a fast-paced environment

Nice-to-have

  • Build a positive, diverse, and equitable work environment
  • Connect personally with customers
  • Promote team effectiveness
  • Exercise initiative and be detail-oriented

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Undergraduate degree or equivalent is an asset
  • Hands on knowledge of using MS Office
  • Ability to handle several tasks and changing priorities
  • Dynamic communicator with established customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter