Customer Banking Specialist - Lakes Entrance

CommBank

Lakes Entrance, Australia
Not specified; not specified; not specified
Proven experience in customer service
Experience in financial services or retail
Ability to articulate financial terms clearly
The role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million personal and small business customers

Job Summary

  • The role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million personal and small business customers.
  • Employees will conduct in-depth conversations to support overall banking needs including Home Loans, Business Banking, and Financial Advice.
  • The position involves working in a Multi Channel Branch that transitions from face-to-face service to telephone and digital channel support after 1pm.

Matching Summary

The role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million personal and small business customers.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Proven experience in Customer Service
  • Experience in Financial Services or Retail
  • Ability to articulate financial terms clearly
  • Strong problem-solving skills
  • Integrity and customer-centric approach

Nice-to-have

  • Interest in building a long-term career
  • Genuine interest in improving financial wellbeing
  • Ability to see the big picture for customers

Key Requirements

  • Proven experience in Customer Service
  • Experience in Financial Services, Retail, or Hospitality
  • Excellent communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter