Customer Operations Manager

Integer

Not specified (assumed hybrid or onsite based on industry norms)
7+ years medical device experience
Bachelor's degree in business
Iso certification adherence
Integer is seeking a Customer Operations Manager to lead customer relations and operational excellence within their facility. The ideal candidate will have extensive experience in the medical device industry and a strong commitment to customer advocacy and collaboration

Job Summary

  • The primary purpose of this position is to provide leadership, direction, and solution-oriented thinking to the Site Leadership Team.
  • This role serves as the voice of the customer during production meetings and acts as a key partner with the Director of Operations.
  • The manager will develop unconstrained unit forecasts for the S&OP process while ensuring adherence to FDA regulations and ISO certification requirements.

Matching Summary

Match Score: 85

Integer is seeking a Customer Operations Manager to lead customer relations and operational excellence within their facility. The ideal candidate will have extensive experience in the medical device industry and a strong commitment to customer advocacy and collaboration.

Skills & Requirements

Must-have

  • 7+ years medical device experience
  • Bachelor's degree in business
  • ISO certification adherence
  • FDA regulatory compliance
  • S&OP forecasting process

Nice-to-have

  • Strong customer advocacy skills
  • Cross-functional collaboration
  • Process improvement mindset
  • Strategic relationship building
  • Exceptional communication abilities

Key Requirements

  • Minimum 7 years experience in medical device field
  • Bachelor's degree in business or related field
  • Knowledge of Quality Management Systems (QMS)
  • Understanding of FDA regulations
  • Experience with S&OP forecasting processes

Work Rights

Not specified

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