The Customer Solutions Specialist performs transactional, high-volume tasks and provides engineering documentation, driven by quality and measured via service-level agreements
Job Summary
The Customer Solutions Specialist performs transactional, high-volume tasks and provides engineering documentation, driven by quality and measured via service-level agreements.
Responsibilities include executing standard order and layout approval processes, ordering materials, participating in pre-delivery reviews, and executing contract technical validation.
KONE offers career progression, comprehensive learning and development programs, and a supportive work environment with engaged colleagues and open-minded leaders.
Matching Summary
The Customer Solutions Specialist performs transactional, high-volume tasks and provides engineering documentation, driven by quality and measured via service-level agreements.
Skills & Requirements
Must-have
CAD and BIM software proficiency
High-quality documentation
Transactional, high-volume tasks
Quality assurance of technical documents
Customer document approval processes
Nice-to-have
Elevator business background
Teamwork and collaborative culture
Innovative and collaborative working culture
Sustainability focus
Key Requirements
Proficiency in AutoCAD, Revit, and BIM software
Good understanding of documentation and workflow management
Ability to interpret customer tender requirements and architect drawings